Software Support Specialist (san jose downtown)
26 June, 2012 at 12:26 am in Craigslist / Customer Service / Education / Engineering / Management / Part Time / Science
Local Jobs in San Jose: CAREER OPPORTUNITY Make San Jose State University Your University of Choice Job Title: Software Support Specialist Job ID: 22385 Full/Part time: Full-time Regular/Temporary: Regular Department: Administrative Applications Compensation Classification: Information Technology Consultant - Foundation Anticipated Hiring Salary: $3,424/month - $3,490/month Salary Range: $3,424/month - $5,466/month FLSA status: Non Exempt About the Position This position resides in the Administrative Applications department of the Administrative Systems unit within the Information Technology Services group. Under general supervision, this position serves as the first point of contact for students, staff, prospective students and faculty experiencing login, navigational or processing difficulty with enterprise computer systems (primarily PeopleSoft). The incumbent responds to help desk inquiries and analyzes reported problems resolving many of the basic issues and logging help desk tickets to technical and functional staff to resolve those requiring more expertise. About Administrative Applications: Administrative Applications is focused on providing the most effective and efficient support to all users of administrative systems at San Jos